Shipping policy

🚚 Shipping Policy – TeenStylo

Last updated: April 2026

At TeenStylo, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

📦 Order Processing

  • Orders are processed within 1–3 business days
  • Orders are not processed on weekends or public holidays
  • Once your order has been shipped, you will receive a confirmation email with tracking details

🌍 Shipping Destinations

We currently ship to:

  • Australia
  • International locations (rest of the world)

🚚 Shipping Options & Delivery Times

We offer the following shipping methods:

Standard Shipping

  • Delivery Time: 7–15 business days
  • Cost: $4.99 for orders under $50

Free Shipping

  • Delivery Time: 7–15 business days
  • Cost: Free for orders over $50

Express Shipping

  • Delivery Time: 4–8 business days
  • Cost: $20.00
  • Available for eligible orders

⏱️ Delivery Notes

  • Delivery times are estimates only and may vary depending on location
  • Remote areas may experience longer delivery times
  • Delays may occur due to factors such as customs processing, carrier delays, or high demand periods

If your order is delayed, please contact us — we will assist you in resolving the issue.

📍 Shipping Address

Customers are responsible for providing accurate shipping details at checkout.

  • Incorrect or incomplete addresses may result in delays or failed delivery
  • If you notice an error in your shipping details, please contact us as soon as possible

📬 Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email
  • Tracking updates may take 1–2 business days to appear

🛃 Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. Customs duties, import taxes, and any related fees are the sole responsibility of the customer and are not included in the product price or shipping cost.

  • These charges are determined by your local authorities
  • TeenStylo does not control or collect these fees

🚛 Shipping Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to factors outside our control.

We will always do our best to support you and help resolve any delivery issues.

📞 Contact Us

If you have any questions regarding shipping, please contact us:

📧 support@teenstylo.com
📞 +61 494 639 799

🕐 Mon–Fri: 9:00 AM – 6:00 PM AEST
Sat: 10:00 AM – 4:00 PM AEST

🧾 Business Information

Business Name: TeenStylo
Australian Business Number (ABN): 38 761 750 780
Email: support@teenstylo.com
Address: East Maitland, NSW 2323, Australia