Privacy policy
🔒 Privacy Policy – TeenStylo
Last updated: April 2026
At TeenStylo, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
📌 Information We Collect
We may collect the following types of personal information:
👤 Personal Details
- Name
- Email address
- Phone number
- Billing and shipping address
💳 Payment Information
- Payment method details (processed securely via trusted providers)
- Transaction details
We do not store or have access to your full payment information.
🛍️ Order & Activity Information
- Items viewed, added to cart, or purchased
- Order history
- Customer service interactions
🌐 Device & Usage Data
- IP address
- Browser and device type
- Website activity and interactions
📥 How We Collect Information
We collect information when you:
- Place an order
- Create an account
- Contact us
- Browse our website
We also collect data automatically through cookies and similar tracking technologies.
🎯 How We Use Your Information
We use your information to:
✔ Process Orders
- Confirm and fulfill purchases
- Arrange shipping and delivery
- Handle returns and refunds
✔ Improve Your Experience
- Personalise your shopping experience
- Recommend relevant products
✔ Communicate With You
- Send order updates
- Provide customer support
- Send promotional offers (you can opt out anytime)
✔ Security & Protection
- Prevent fraud
- Protect our website and customers
🤝 Sharing Your Information
We may share your information with:
- Our store is hosted on Shopify, which provides us with the platform to sell our products and services
- Payment processors
- Shipping and logistics partners
- Marketing and analytics providers
All partners are required to handle your data securely and in accordance with applicable laws.
We do not sell your personal information.
🌍 International Data Transfers
Your information may be processed outside your country. We take appropriate measures to ensure your data remains protected.
🔐 Data Security
We use secure systems and trusted providers to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
🗂️ Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
📜 Legal Basis for Processing (EU Users)
If you are located in the European Economic Area, we process your personal data based on:
- Your consent
- The need to fulfill a contract
- Compliance with legal obligations
- Our legitimate business interests
🧒 Children’s Privacy
Our website is not intended for individuals under the age of majority. We do not knowingly collect personal data from children.
⚖️ Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing communications
To exercise your rights, contact us at:
📧 support@teenstylo.com
If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.
🍪 Cookies & Tracking
We use cookies and similar technologies to:
- Improve website performance
- Analyse traffic and user behaviour
- Personalise your experience
We may also use third-party services such as analytics and advertising tools to better understand customer interactions and improve our services.
You can control or disable cookies through your browser settings.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
📞 Contact Us
If you have any questions about this Privacy Policy, please contact us:
🧾 Business Information
Business Name: TeenStylo
Email: support@teenstylo.com
Address: East Maitland, NSW 2323, Australia